Respironics Solo Plus Specifications Page 24

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  • TROUBLESHOOTING
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24
TROUBLESHOOTING
The table below lists common problems you may have with the Solo System and possible solutions to
those problems. If none of the corrective actions solve the problem, contact your home care provider.
Problem
Sore or dry eyes
Redness on your face where
the mask contacts your skin
Dryness or burning sensation
in your throat or nose
Nasal, sinus, or ear pain
The pressure being
delivered feels different
Readjust the headgear. Contact your home care provider
to be fitted for a different mask style or size.
Loosen the headgear. Check the mask’s spacer to see that it
is in good condition. Use a barrier between your skin and the mask,
such as 3M’s Microfoam™ tape, Squibb's Duoderm™ or Hollister's
Restore™. If you are using Respironics’ Contour Nasal Mask, try
adding a Comfort Flap
®
mask accessory. Contact your home care
provider to be fitted for a different mask style or size.
Contact your doctor if the problem persists.
Consult with your doctor or home care provider about using a
humidifier with the Solo. If you are using a nasal mask, you
may want to also use a chin strap to help keep your mouth
closed during the night.
You may have a sinus infection or middle ear infection.
Stop using the Solo and contact your doctor.
Check the elevation setting to be sure it is set to your elevation.
Change the elevation setting if necessary. If the elevation setting
is correct, contact your home care provider or Respironics, Inc.
for directions on having the Solo serviced. Please have the Solo’s
serial number ready when you call.
Solutions
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